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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Ron Morid

Ron Morid

September 12, 2024

5  out of  5
rating by Ron Morid
"The Bill Cohen State Farm agency is renowned for its exceptional staff, known for their professionalism and kindness. My father-in-law had a highly positive experience with the agency for over 60 years, and I've personally witnessed the same quality of service. Every individual I've interacted with has been exceptionally kind and helpful, particularly Erin, who ensures a seamless client experience."
We responded:
"Ron, thank you for your and your families continued support over the years. We value each and every one of you! Thank you for this amazing review of our staff's exceptional service, and for acknowledging Erin for her kind and seamless client experience. -Bill "
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Charles Willits

September 11, 2024

5  out of  5
rating by Charles Willits
"Judy was so helpful! I called with a rather confusing situation pertaining to my policy, and she took care of it within 10 minutes. I can't recommend this agency enough!"
We responded:
"Charles, thank you for your great review. We value your business and thank you for taking the time to acknowledge Judy for her hard work! -Bill"
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Ken Rosen

July 16, 2024

5  out of  5
rating by Ken Rosen
"A logistical problem with a credit card was solved instantly by the first person who picked up the phone. Impressive."
We responded:
"Hi Ken, thank you for taking the time to leave us a great review! We appreciate your business and you as a client- Bill"
Profile photo of John Ortberg

John Ortberg

July 9, 2024

5  out of  5
rating by John Ortberg
"Erin and the team at Bill Cohen State Farm were prompt and responsive and gave a level of care and vigilance that went above and beyond. They were really looking out for us with a diligence that is quite rare. I'm only giving them a five star rating because there's not a sixth star. John Ortberg"
We responded:
"John, thank you for this review. Erin and the team are always going above and beyond for our customers, as we should. Thank you for the 6th star! - Bill"
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Jeff Kusnitz

June 25, 2024

5  out of  5
rating by Jeff Kusnitz
"Judy took time to explain everything about my policies clearly and concisely."
We responded:
"Jeff, thank you for acknowledging Judy's hard work in this great review! -Bill "
Profile photo of Jarold Evans

Jarold Evans

June 19, 2024

5  out of  5
rating by Jarold Evans
"I have been along time client of Bill and as I live nearby his office I stop by frequently to say hello or to get something I need done. Recently I have dealt with his employee Lois Giannoni who always remembers my name and is immediately ready to get me whatever I want that day. Amazing. Not often I see such great service anywhere. If you are indeed of a good policy and live in the area, check them out!"
We responded:
"Jarold, thank you for this great review. It's great to hear Lois and the team are always providing you with great service like a good neighbor, literally! Thank you for stopping by! - Bill"
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Susan Russell

June 17, 2024

5  out of  5
rating by Susan Russell
"I've been a State Farm customer since the late 60's (!) for both car and home. I've received excellent service from them, and they've always been friendly, helpful, and easy to deal with. I recommend them highly."
We responded:
"Thank you for taking the time to leave this review Susan! We are so lucky to have suck a loyal and dedicated customer like you. Thank you for trusting us with your car and home insurance needs! - Bill "
Profile photo of JAMES HANFORD

JAMES HANFORD

May 10, 2024

5  out of  5
rating by JAMES HANFORD
"Very good service from Edgar. Answered all questions"
We responded:
"James, thank you for acknowledging Edgar! We appreciate you taking the time to leave us review. -Bill"
Profile photo of Claudia Martin

Claudia Martin

April 30, 2024

1  out of  5
rating by Claudia Martin
"I have been with Statefarm for awhile and I find all their agents polite and very helpful. I've never had a problem at all and I've had the toughest year ever . Here is an example of what I'm talking about I recently had my Licoln car totalled and 2 trees fall on my home 🏡 it's been a tough year. I was told by the claims department to bring my title into State Farmand so I did and in return I received the rudest email ever from their manager Genesis Edwards . She should be fired immediately. She insulted me beyond belief for dropping my titles off and bothering her agents when I was only doing what I was asked to do . I really hope that the owner Bill Cohens fires her immediately . What a huge disappointment and so very unprofessional."
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James Davidson

March 26, 2024

5  out of  5
rating by James Davidson
"So friendly!"
We responded:
"Thank you for taking the time to leave us a review, James! -Bill"
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Sue Lennox

March 25, 2024

5  out of  5
rating by Sue Lennox
"Lois returned my calls promptly and answered all my concerns efficiently. Such a treat to deal with someone that does their job well."
We responded:
"Thank you for the review, Sue! We value your time and concerns. We do our best to return calls in a timely manner, so we can address your questions promptly. - Bill"
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Catherine Blish

March 5, 2024

5  out of  5
rating by Catherine Blish
"Fast response time, helpful, and answered all my questions. Very easy to work with."
We responded:
"Catherine, thank you for taking the time to leave us a review. We appreciate your business and continued support as a client. -Bill"
Profile photo of Walter Paulsen

Walter Paulsen

February 28, 2024

5  out of  5
rating by Walter Paulsen
"Bill Cohen has been my State Farm agent for over 25 years and has consistently provided superior service. Most recently I had to handle some paperwork for a life insurance policy and Lois Giannoni from Cohen's office took great care of me, quickly and efficiently."
We responded:
"Thank you for being such a loyal customer for all these years Walter! We appreciate your continued support and the great review. -Bill"
Profile photo of Jenny Horstman

Jenny Horstman

February 10, 2024

5  out of  5
rating by Jenny Horstman
"I have been with this office for nearly 20 years and have always received prompt, thorough, excellent service. We insure homes, rentals, cars, personal articles, etc. and the conscientious care never waivers, to the extent that we continue to work with this office despite the fact that we moved out of the county more than 10 years ago. Our latest experience with Roy Coleman, who provided a balanced coverage review, was motivation to finally post a review. We are very satisfied customers."
We responded:
"Thank you for the review, Jenny! It's great to hear that you have such great service and experience with Roy and our office. We appreciate having you as a long-time client to handle all of your home, rentals, cars, and personal insurance needs. - Bill"
Profile photo of Candice Butler

Candice Butler

January 30, 2024

5  out of  5
rating by Candice Butler
"I have had State Farm insurance with Bill for as long as I can remember. They pretty much take care of all of my insurance needs. I recently contacted them about adding more products to my collection and was lucky enough to talk to Jim. Now Jim is truly a jewel. He literally took my hand and walked me through the process while making sure my needs were met. He showed nothing but patience and never tried to push any products on me that I did not. He relaxed my anxiety and it really gave me the space to choose for myself. I am really happy with my products after our discussion. We talked a lot and laughed even more! Thank You Again!"
We responded:
"Thank you for the great review, Candice! Jim is a great guy, thank you for pointing out his great qualities. We will always be here like a good neighbor. -Bill"
Profile photo of Valeria Muñoz

Valeria Muñoz

January 23, 2024

5  out of  5
rating by Valeria Muñoz
"State Farm team is the best!!"
We responded:
"Thank you for your kind 5-star review, Valeria! At Bill Cohen State Farm, we always strive to provide top notch service. – Bill"
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Doug Broomfield

December 7, 2023

5  out of  5
rating by Doug Broomfield
"Taylor was very personable and answered all my questions."
We responded:
"Hey Doug! Thank you giving Taylor a well-deserved shoutout! We appreciate you and thank you for being a part of the State Farm Family! - Bill"
Profile photo of Waltraud Degenhart

Waltraud Degenhart

November 14, 2023

5  out of  5
rating by Waltraud Degenhart
"I met with Lois Giannoni today to talk about 2 cancelled policies for my cars.I had paid the bills for these policies but sent the amount to my home owners policy. Lois was able to straighten out my mistake and got the money transferred from my home owner policy to my car policies. GREAT JOB! Thank you Lois, Waltraud Finch"
We responded:
"Waltraud, thank you for leaving Lois such an amazing review! Thank you for being a loyal client! -Bill "
Profile photo of Eric Dorsey

Eric Dorsey

November 10, 2023

5  out of  5
rating by Eric Dorsey
"Roy Coleman was the agent I used in this office. He was very responsive and was able to get me reasonable deals on homeowners and auto insurance."
We responded:
"Thank you for the 5 Star review Eric! I'm glad Roy was able to take care of you and treat you like a good neighbor to get you a reasonable deal on Homeowners and auto insurance. -Bill"
Profile photo of Jim Fritze

Jim Fritze

October 31, 2023

5  out of  5
rating by Jim Fritze
"Excellent group in this office. Lois Giannoni recently assisted me on the phone. She is always pleasant and professional. I experienced a chimney fire a few years ago. Ryan, in this office, was quick and efficient to assist with much needed assistance. The claims adjuster assigned to me for State Farm, Ken Holm, was great. His personality made me feel like I had a friend in my corner. Great folks throughout the company!"
We responded:
"Jim, thank you for recognizing two of my staff Lois and Ryan! They're always working hard on the phone to assist with all our client's needs. We appreciate the 5 Star review! -Bill "
Profile photo of Marilyn Butler

Marilyn Butler

October 13, 2023

4  out of  5
rating by Marilyn Butler
"Good people environment,"
We responded:
"Thank you for leaving a great review, Marilyn! -Bill"
Profile photo of Pam Scott

Pam Scott

September 27, 2023

5  out of  5
rating by Pam Scott
"The folks at the office are friendly, efficient, professional and knowledge. Whenever we have a need, they've been incredibly helpful."
We responded:
"Thank you for the great review, Pam! Thank you for being an amazing client! -Bill"
Profile photo of Dirk Kiehne

Dirk Kiehne

September 25, 2023

5  out of  5
rating by Dirk Kiehne
"I had a slight error on my auto insurance and called in to Lyndsie. She was more than helpful, clearing up the problem and sending out a revised bill in record time. Great service!"
We responded:
"Dirk, thank you for your patience while Lyndsie worked on correcting the error. We appreciate your loyalty and value your time! Thank you for being our client and leaving a positive review. -Bill"
Profile photo of Tania Morales

Tania Morales

September 25, 2023

5  out of  5
rating by Tania Morales
"Great Customer service , take time to answer all my questions Great service, special Thanks to Jim and the whole team of State Farm!"
We responded:
"Thank you for taking the time to leave a review Tania! We appreciate you recognizing Jim and his great service! -Bill"
Profile photo of Alexa Fitzpatrick

Alexa Fitzpatrick

August 29, 2023

5  out of  5
rating by Alexa Fitzpatrick
"Taylor was so helpful in answering all my questions and confirming that we don’t need additional coverage for our construction project. It’s a pleasure to do business with this office."
We responded:
"Thank you for taking the time to leave such a great review, Alexa! -Bill"