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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Alexa Fitzpatrick

August 29, 2023

5  out of  5 rating by Alexa Fitzpatrick
"Taylor was so helpful in answering all my questions and confirming that we don’t need additional coverage for our construction project. It’s a pleasure to do business with this office."

Ann Aroyan

July 26, 2023

5  out of  5 rating by Ann Aroyan
"Now that I'm retired and relocated to the Bay area, I transferred my auto insurance from S. Cal. to the Bill Cohen - S. F. Ins Agency. Roy Coleman was so helpful, polite and patient throughout the transfer. Many thanks! Ann"

Sophie van Haasen

July 22, 2023

5  out of  5 rating by Sophie van Haasen
"Lyndsie has just been a wonderful agent - graciously helping us navigate the complexities of insurance as newly arrived to the US. Highly recommend!"

Zandra Williamson

July 11, 2023

5  out of  5 rating by Zandra Williamson
"Great efficient service! All questions answered completely."

Allison Hale

July 10, 2023

5  out of  5 rating by Allison Hale
"Always helpful"

David Houghton

June 15, 2023

5  out of  5 rating by David Houghton
"Bill's team is outstanding. They are quick to respond and always helpful. My last interaction was with Roy Coleman, and he was terrific. Absolutely no oversell or pressure. I really believe he had our best interests at heart. I strongly recommend Bill and his team for your insurance needs."

Chip Larrimore

June 14, 2023

5  out of  5 rating by Chip Larrimore
"Our agent, Roy Coleman was extremely helpful in guiding us through a full review of our insurance policies with State Farm. He was patient, knowledgeable, and was able to answer all of our questions."

Jessica Schubert

June 13, 2023

5  out of  5 rating by Jessica Schubert
"We just switched to State Farm for all our insurance needs. Lyndsie helped us throughout the quote process. I was so impressed with her attention to detail. After sending her our current policies, she took the time to enter all the information in a spreadsheet to compared with her proposal from State Farm. This is exactly the kind of work we expect from an amazing agent. She followed up and answered all our questions and provided some very useful information we hadn’t considered. I will be telling everyone I know who is shopping for insurance to work with her."

karen hyde

May 25, 2023

5  out of  5 rating by karen hyde
"Can I add a sixth star? Erin and Jim at Bill Cohen's office are extraordinary. When I had water/flood damage, they advised, directed, and in a moment of emotional fall-aparts, supported me through the process. Impressive. Professional. Responsive!"

Tom Furst

April 12, 2023

5  out of  5 rating by Tom Furst
"Great customer service; very responsive."

Martin Koppel

March 27, 2023

5  out of  5 rating by Martin Koppel
"I recently worked with Lyndsie Debonis who was an excellent agenda. She patiently walked me through the things that first time homeowner should consider when purchasing homeowners insurance. Helped me compare the quotes. Even though in the end I decided to go with a different company, she was a pleasure to work with. Highly recommend her."

Alex Maille

February 22, 2023

5  out of  5 rating by Alex Maille
"I’ve been with Bill Cohen State Farm for years. They have always been there for me. I feel confident in any situation that they have my back. I’m a customer for life"

Pam Scott

February 17, 2023

5  out of  5 rating by Pam Scott
"The folks at the office are friendly, efficient, professional and knowledge. Whenever we have a need, they've been incredibly helpful."

Katy Wilke

February 16, 2023

5  out of  5 rating by Katy Wilke
"So helpful and so kind."

Marian Johnson

February 7, 2023

5  out of  5 rating by Marian Johnson
"The team was very helpful with some complex insurance needs that I had. They made it so easy! I told them what I was trying to do but didn't know exactly how it should work and they just sorted it all out in short order! They know their stuff! Great prices as well! Thank you Jacqueline & Hannah!"

Manxi Wang WANG

January 25, 2023

5  out of  5 rating by Manxi Wang WANG
"I worked with Erin Magana. She replied timely and was helpful all the time. The process was smooth and the experience was amazing."

Ron Shultz

September 30, 2022

5  out of  5 rating by Ron Shultz
"Great Staff !!! I had a dispute with State Farm claims on a uninsured motorist claim. I called my agents office and was put in contact with Erin Magana. Within 3 days she got my deductible returned on a claim that had been going on for over a year. Well done Erin and you are a true asset to State Farm customers. Thank You again Erin Magana..."

Francis Draeger, Jr.

September 16, 2022

5  out of  5 rating by Francis Draeger, Jr.
"I recently had to update and renew a policy I had with Bill Cohen’s office. Taylor answered all my questions on the spot and even gave me two additional quotes. Very knowledgeable and great service."

Lena Swanson

September 15, 2022

5  out of  5 rating by Lena Swanson
"Cristina Garcia at State Farm was excellent in helping sort out a situation with the DMV and my license plate tabs. She called the DMV herself which I greatly appreciated. Kudos to her! Great service!!"

Ramey Miller

July 25, 2022

5  out of  5 rating by Ramey Miller
"I've worked with Lois the last 12 years and have had such an amazing experience! I've felt incredibly taken care of and whenever I've needed anything, Lois is always there. She's been so helpful with plan changes and new cars, etc. at the drop of a hat. I can't say enough good things! I'm just so sad I'm moving states and can't work with this group in Oregon. :( Best insurance group you could ever work with."

Meng

June 28, 2022

5  out of  5 rating by Meng
"The team offered really good service and smooth process. Taylor has been always friendly and helpful, understanding my needs and answering all the questions timely and patiently."

Stephan Walter

June 24, 2022

5  out of  5 rating by Stephan Walter
"I had a very positive experience for HOA insurance"

Tim Woods

March 8, 2022

5  out of  5 rating by Tim Woods
"Can't thank Erin enough for being so helpful after my car accident. Great communication all around. I couldn't ask for better customer service."

Richard Freedland

February 1, 2022

5  out of  5 rating by Richard Freedland
"Exceptional service and I especially appreciate them helping me determine the "right amount" of insurance for my home and cars."

Daniel Sicina

January 26, 2022

5  out of  5 rating by Daniel Sicina
"I worked Melanie Martinez while my family purchased a new car. Having to coordinate with so many different parties to finalize the sale was stressful but Melanie was extremely patient, helpful and responsive. She got me all of the information I needed quickly and was on top of getting the insurance policy in place. I couldn’t have asked for a better partner. Thanks for being so amazing!"